Privacy Policy

Our commitment

We are committed to protecting your privacy whether you are browsing for information or shopping with Muskoka Quilting.

 

When you visit our websites, we will not collect your personal information unless you choose to use and receive online products and services that require it. For transactions involving credit cards, our systems use up-to-date security protocols to ensure the integrity and confidentiality of information and systems.

You have a choice

If you choose not to use the Internet to provide personal information to Muskoka Quilting, you can contact us by telephone, fax, mail or in person. (Not all options may be available in every situation.)

Cookies

Some websites use cookies. Cookies are generally used to make it more convenient for users to move around our websites. If you choose, they may be used to 'remember' your password and make it easier and faster to log-in to certain sites. These types of cookies need to be stored on your computer's hard drive. Cookies used by Muskoka Quilting are encrypted to make the information in cookies unreadable to anyone except the organization with which you are dealing.

Web analytics

In order to serve you better, we use web analytics services including Google Analytics to help analyse the use of our websites. These tools use cookies to collect and generate information about your visits to our sites (including your IP address) that is transmitted to their servers in an anonymous form for processing. We study patterns of website activity so we can improve the experience of visitors to our sites.

The use of these tools does not allow us or our analytics service providers to identify individuals.

You can opt-out of analytics activity by setting your browser to notify you when a cookie is sent and block analytics cookies if desired. Please consult your browser's Help Menu for instructions. Visiting our website with analytics cookies disabled will have no significant impact on your browsing experience.

Google currently offers a free Google Analytics opt-out tool for Internet Explorer (versions 7 and 8), Google Chrome (4.x and higher), and Mozilla Firefox (3.5 and higher).

What kind of information is collected when you visit our websites?

When you browse or download information from our website, our servers automatically collect limited amounts of standard information for traffic monitoring and statistical purposes. The information is analyzed for operational trends, performance, and for ways to improve our sites. Muskoka Quilting cannot identify you from this information.

We collect the following standard types of information:

  • Internet Protocol (IP) addresses of the computers being used to access our sites
  • operating systems and the types and versions of browsers used to access our sites
  • Internet Service Providers used by visitors to our sites
  • dates and times users access our sites
  • pages visited
  • keywords users enter into our search engine
  • names and sizes of files requested

 

Muskoka Quilting collects the above noted information to improve services, features, and track general usage on our website. As a general practice, we make no attempt to link this information with the identity of individuals visiting our sites.

What happens when you send us personal information online?

You may choose to provide us with personal information such as your name, address, phone number, e-mail address and credit card number, if you wish to:

  • submit an e-mail, comment, question or request or subscribe for information online
  • request a service, product, or fill out a class registration
  • provide feedback
  • conduct e-commerce transactions

 

When you Muskoka Quilting’s website, any personal information you provide will be used to respond to your message and/or provide you with the requested service or product.

 

How do we use cookies?

Some websites use cookies. A cookie is a small text file sent from a Web server and placed on your computer's hard drive. A cookie is generally used to enhance your browsing experience. You can choose to set your browser to detect and reject cookies, to accept cookies from all sites, or to prompt you whenever a site wants to send you a cookie. Check your browser's "Help" files to learn how to do this. If you choose to refuse cookies, you may not be able to access some of the interactive features on our websites.

Cookies used Muskoka Quilting, do not give us access to anything on your hard drive and cannot do anything to your computer. Muskoka Quilting uses two types of cookies: session cookies (temporary) or persistent cookies (longer-term continuing use).

  • session cookies may be used to support on-line feedback/discussion, forms and registration and 'e-commerce/shopping cart' transactions - they are used only during your online session and expire when you close your browser. Without session cookies, moving around our Web sites could be much slower
  • persistent cookies are different from session cookies because they are stored on your computer's hard drive for some length of time - they are usually used if you want us to remember information about your Web preferences (e.g. large font) and passwords for automatic log-in purposes

 

Security

We use an up to date SSL Security Certificate to safe guard your information while shopping on our website.

How can I access and correct my personal information?

You may sign into your account and change the information directly. If you have any problems, let us know and we can assist you with the process.

 

What steps can I take to protect my online activities?

Users are encouraged to learn about protecting their own computers to ensure that their online activities remain private. One place to start for tips on home network security is a Question and Answer sheet produced by the Carnegie Mellon Software Engineering Institute - CERT Coordination Center.

 

Who can I contact for further information?

Questions or comments regarding these practices may be directed to:

 

Debbie Suffern

161 Manitoba Street
Bracebridge, ON  P1L 2B7 
Canada

705-645-4446
quilting@muskoka.com

 

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